Privacy Policy

Last updated: January 2025

1. Information We Collect

We collect information you provide directly to us when you book an appointment, contact us, or use our services. This includes:

• Name, date of birth, and contact information
• Medical history and health information relevant to your care
• Insurance and payment information
• Communication preferences and appointment history

2. How We Use Your Information

Prague Clinics uses your personal data to provide and improve our medical services, including:

• Scheduling and confirming appointments
• Providing diagnosis, treatment, and ongoing care
• Processing insurance claims and payments
• Sending appointment reminders and health information
• Complying with legal and regulatory obligations

3. Data Security

We implement industry-standard security measures to protect your personal information. All medical data is stored in compliance with UAE healthcare data protection regulations and GDPR where applicable. Your data is encrypted in transit and at rest.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Healthcare professionals involved directly in your care
• Insurance providers for claims processing (with your consent)
• Regulatory authorities as required by law

5. Your Rights

You have the right to access, correct, or delete your personal information at any time. To exercise these rights, please contact us at:

6. Cookies

Our website uses essential cookies to ensure proper functionality. We do not use advertising or tracking cookies without your explicit consent.

7. Contact Us

If you have questions about this Privacy Policy, please contact us:

reception@pragueclinics.ae