Frequently Asked Questions

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Appointments, Walk-ins & Urgent Care

Do I need an appointment, or can I walk in?

We accept both appointment bookings and walk-in visits. While appointments help reduce waiting time, patients with urgent concerns are welcome to walk in during clinic hours. Our team will always try to accommodate same-day consultations where possible.

Yes. We provide urgent care for non-life-threatening medical issues, including sudden illness, infections, pain, and minor injuries. If your condition requires emergency services, our doctors will guide you accordingly.

Our clinic operates during scheduled hours. For availability and same-day consultations, we recommend contacting our reception team directly to confirm current timings.

Appointments can be booked, cancelled, or rescheduled by contacting our clinic directly. We recommend notifying us in advance if you need to reschedule, so we can assist other patients as well.

Medical Services & Specialist Care

What medical services do you provide?

We offer comprehensive healthcare services, including family medicine, specialist consultations, preventive health check-ups, urgent care, IV therapy, vaccinations, and homecare services. Our clinic focuses on accurate diagnosis, preventive care, and long-term health management.

Our services include family medicine specialists, preventive medicine, vaccination and immunization services, IV therapy, Neurologists, and Pediatricians, with Dermatologists and Cardiologists joining our team soon. 

Yes. Our family medicine clinic supports patients of all ages, focusing on primary care, preventive health, chronic disease management, and continuity of care.

Dental Services

Do you have dentists at Prague Clinics?

Yes. We offer a full range of dental care services, which includes routine dental check-ups, preventive dental care, aesthetic treatments, invisaline, implants, Dental Radiography, Prophylaxis, Inlay – Porcelain/Ceramic, Onlay – Porcelain/Ceramic, Crown, Inlay – Resin-based composite, Onlay – resin-based composite, Prefabricated, Labial Veneer, and Rebase.     .  

Our dental health services include dental consultations, cleanings, oral health assessments, and cosmetic dental procedures. Pricing and treatment plans are explained clearly before any procedure.

We aim to provide transparent and competitive pricing for dental treatments. Costs depend on the procedure required, but you can check on our website: https://pragueclinics.ae/services/dentistry/dental-price-list/ . 

Vaccinations & Travel Medicine

Do you provide vaccinations and immunizations?

Yes. We are a vaccination and immunization clinic, offering routine vaccines, flu vaccinations, and preventive immunizations for adults.

Yes. Influenza vaccinations are available seasonally. Our doctors can advise whether a flu vaccine is suitable for you based on your health history.

Yes. We offer travel vaccinations and travel medicine consultations, including guidance for international travel and destination-specific immunization requirements.

Yes. Our travel doctors provide advice on travel-related health risks, including malaria prevention and recommended vaccines depending on your destination.

IV Therapy & Wellness Treatments

What is IV therapy, and do you offer it?

Yes. We provide IV drip therapy and IV vitamin infusion treatments, which deliver vitamins, minerals, and hydration directly into the bloodstream under medical supervision.

We have a variety of IV treatments to suit your requirements, these  include Nads+, Energy Boosters, hydration drips, immune support infusions, and wellness treatments such as glow drips. A medical consultation is required before treatment.

All IV treatments are administered by trained medical professionals following strict clinical protocols and evidence-based practices. It is recommended to consult with our doctors before any IV Treatments. 

Insurance, Payments & Coverage

Do you accept private medical insurance?

Yes. We work with many medical insurance providers, including national and international insurance plans. Coverage depends on your policy. Contact us at +971 4 558 0540 for the latest information on insurance coverage. 

We cooperate with multiple networks in the UAE , including Neuron, Nextcare, MedNed, AlMadallah, Nas Neuron. Our reception team can help verify coverage prior to your visit.

Homecare & Elder Care Services

Do you provide homecare medical services?

Yes. We offer homecare services, including doctor visits at home, especially for patients who prefer care in a familiar environment.

Yes. We provide home medical visit services for elderly and senior patients, where our licensed doctors or nurses visit the patient’s home for consultations, assessments, or medical care. These services are provided on a call-out basis and do not include live-in or 24-hour nursing care.

Services include doctor home visits, chronic disease management, preventive care, and medical assessments for seniors and individuals with limited mobility.

Quality, Standards & Medical Philosophy

What medical standards do your doctors follow?

Our doctors practice in full compliance with UAE regulatory requirements, specifically the Dubai Health Authority (DHA) and MOHAP as minimum medical standards. In addition, our clinical practice is aligned with European medical standards and evidence-based international guidelines, including those issued by leading European speciality societies and the World Health Organization (WHO). We continuously integrate up-to-date clinical research and best-practice recommendations to ensure safe, high-quality, and modern medical care tailored to our patients.  

Yes. Our European-trained and experienced doctors bring years of clinical practice across primary and specialist care, ensuring high-quality healthcare delivery.

Absolutely. Preventive medicine is central to our approach, including regular health check-ups, vaccinations, lifestyle guidance, and early detection of health risks.